Cookie Policy

Cookies are small text files stored on your device when you visit websites, including the PointsBet platform. These files contain information that helps websites remember your preferences, login status, and other details about your browsing session. Cookies help websites function properly and provide a personalized experience for users.

When you access PointsBet, cookies may be placed on your computer, tablet, or mobile device by our website or by third-party services we use. These cookies serve various purposes, from basic functionality to helping us understand how you interact with our sportsbook platform.

PointsBet uses cookies to improve your betting experience and confirm our platform operates effectively. We deploy cookies to remember your account preferences, maintain your login session, and provide easy navigation across our sportsbook features. Cookies also help us analyze website performance, understand user behavior, and deliver relevant content and promotions.

Our cookie usage supports essential functions like processing your bets, managing your account security, and complying with regulatory requirements in the jurisdictions where we operate. We also use cookies to personalize your experience by remembering your favorite sports, preferred odds formats, and previously viewed markets.

Essential cookies are necessary for the basic operation of the PointsBet platform and cannot be disabled without significantly impacting your ability to use our services. These cookies enable core functionality including user authentication, account access, bet placement, and transaction processing.

Essential cookies also support security measures that protect your account and personal information. They help prevent unauthorized access, detect suspicious activity, and confirm compliance with responsible gambling requirements. Without these cookies, you would not be able to log into your account, place bets, or access many of our platform features.

Analytics cookies help us understand how visitors interact with the PointsBet website and mobile applications. These cookies collect information about page views, user journeys, popular betting markets, and areas where users may experience difficulties. This data is aggregated and anonymized to protect your privacy while providing valuable insights.

We use analytics data to improve our platform performance, identify technical issues, and enhance user experience. This information helps us optimize page loading times, streamline the betting process, and develop new features that better serve our customers' needs.

Functional cookies enhance your experience on PointsBet by remembering your preferences and settings. These cookies store information such as your preferred language, time zone, odds format, and customized dashboard layout. They also remember your betting history preferences and notification settings.

These cookies enable features like quick bet functionality, personalized promotions, and tailored content recommendations based on your betting interests. While not strictly necessary for basic operation, functional cookies significantly improve the usability and personalization of our platform.

Marketing and advertising cookies help us deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These cookies track your interactions with promotional offers, bonus campaigns, and advertising materials both on our platform and across other websites.

We use this information to provide personalized offers that align with your betting preferences and to avoid showing you irrelevant promotions. These cookies also help us understand which marketing channels are most effective and optimize our promotional strategies. You can opt out of these cookies through your browser settings or our cookie preference center.

PointsBet works with trusted third-party service providers who may place cookies on your device to deliver specific services. These partners include payment processors, customer support platforms, analytics providers, and fraud prevention services. Each third party operates under their own privacy and cookie policies.

Third-party cookies may be used for live chat functionality, payment processing, odds comparison services, and integration with social media platforms. We carefully select our partners and confirm they maintain appropriate data protection standards, but we recommend reviewing their individual privacy policies for complete information about their cookie practices.

Cookies used by PointsBet have varying lifespans depending on their purpose. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a predetermined period, which can range from a few days to several years.

Essential cookies typically last for the duration of your session or until you log out. Functional cookies may persist for weeks or months to remember your preferences across visits. Analytics and marketing cookies generally have longer lifespans to track patterns over time, but we regularly review and refresh these cookies to confirm data accuracy.

You have control over cookie usage on your device through your browser settings. Most browsers allow you to view, manage, and delete cookies, as well as block future cookies from specific websites. However, disabling certain cookies may limit your ability to use some PointsBet features effectively.

You can typically find cookie settings in your browser's privacy or security section. Popular browsers like Chrome, Firefox, Safari, and Edge each have different methods for managing cookies. We also provide a cookie preference center where you can adjust your settings for non-essential cookies while maintaining full platform functionality.

PointsBet acknowledges Do Not Track signals sent by some browsers and privacy tools. However, there is currently no universal standard for how websites should respond to these signals. We continue to monitor industry developments regarding Do Not Track implementation and may adjust our practices as standards evolve.

Regardless of Do Not Track settings, you can always manage your cookie preferences through your browser settings or our cookie preference center to control how we collect and use information about your browsing behavior.

We may update this Cookie Policy periodically to reflect changes in our practices, technology, or regulatory requirements. When we make significant changes, we will notify you through our website or other appropriate communication channels. The updated policy will be effective immediately upon posting.

We encourage you to review this Cookie Policy regularly to stay informed about how PointsBet uses cookies and how you can manage your preferences. Your continued use of our platform after any changes constitutes acceptance of the updated policy.

If you have questions about this Cookie Policy or how PointsBet uses cookies, please contact our customer support team. We are available to help you understand your options and assist with any cookie-related concerns you may have regarding your use of our platform.