Cookie Policy

This Cookie Policy explains what cookies are, how PointsBet uses them, and your choices regarding their use. Cookies are small text files placed on your computer or mobile device when you visit a website. Online services use them to make websites work more efficiently, provide reporting information, and personalize content and advertising. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline. Session cookies delete as soon as you close your web browser.

When you access and use the PointsBet website or mobile application, we may place cookie files in your web browser. These cookies gather information about your browsing behavior and help us enhance your experience. They remember your preferences, understand how you interact with our services, and improve our platform's overall functionality.

PointsBet uses cookies for several purposes, including:

• To enable certain functions of the Service.
• To provide analytics.
• To store your preferences.
• To enable advertisements, including behavioral advertising.

We use both session and persistent cookies on the Service, and we use different types of cookies to run the Service. Our use of cookies provides a secure betting experience. They help us identify you, maintain your login status, and ensure your account's integrity. By understanding how you use our site, we refine our offerings and present relevant content and promotions.

Essential cookies are fundamental to the PointsBet platform's operation. These cookies provide services available through our website and enable you to use some of its features. Without these cookies, services like logging into your account, placing bets, or making secure transactions cannot be provided. They are typically set in response to actions you make, such as setting your privacy preferences, logging in, or filling in forms.

We use essential cookies to:

• Authenticate users and prevent fraudulent use of user accounts.
• Maintain your session, ensuring you remain logged in as you navigate different pages.
• Remember information you have entered into forms, for example, during registration.
• Enable secure payment processing.

You cannot refuse these cookies without impacting how our services function. They are crucial for the basic functionality and security of the PointsBet experience.

Analytics cookies allow PointsBet to collect information about how visitors use our website, such as which pages are visited most often and if they receive error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and anonymous. It is only used to improve how our website works.

We use analytics cookies to:

• Monitor the performance of our website and services.
• Understand user behavior patterns and optimize our site layout and content.
• Identify and fix technical issues, ensuring a smooth user experience.
• Measure the effectiveness of our marketing campaigns.

By understanding how our users interact with PointsBet, we make data-driven decisions to enhance our platform and provide better service. This data is vital for continuous improvement and innovation.

Functional cookies enable PointsBet to remember choices you make when you use the website, such as remembering your login details or language preference. These cookies provide a more personal experience and avoid you having to re-enter your preferences every time you visit our website. These cookies can also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages.

Functional cookies help us to:

• Personalize your experience by remembering your settings and preferences.
• Provide enhanced, more personal features.
• Remember if we've already asked you to participate in a survey.
• Enable live chat support functionality.

Without these cookies, the website may not be able to remember choices you've previously made or personalize your browsing experience. PointsBet strives to make your interaction as convenient and tailored as possible.

Marketing and advertising cookies are used by PointsBet and our advertising partners to deliver advertisements more relevant to you and your interests. They also limit how often you see an advertisement and help measure advertising campaigns' effectiveness. These cookies remember that you have visited our website, and this information may be shared with other organizations, such as advertisers.

We use marketing and advertising cookies to:

• Show you relevant PointsBet advertisements on other websites.
• Track the performance of our advertising campaigns.
• Understand your interests to provide you with personalized promotions and offers.
• Prevent repetitive display of the same advertisements.

These cookies are an important part of how we reach potential customers and inform existing ones about new features and promotions available on PointsBet. They help us ensure our marketing efforts are efficient and effective.

In addition to our own cookies, PointsBet may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. These third-party cookies are set by domains other than our website. For example, we may use Google Analytics to help us understand how our customers use the site, or social media plugins that allow you to share content. These third parties may collect data directly from your web browser, and their use of your data is subject to their own privacy policies.

We carefully select our third-party partners to ensure they adhere to high data protection standards. However, we do not have direct control over the cookies set by these third parties. We encourage you to review the privacy and cookie policies of any third-party services you interact with through our platform.

A cookie's length of time on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies only last until you stop browsing and delete when you close your web browser. Persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can delete them at any time through your browser settings.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by setting your web browser to accept or refuse cookies. Most web browsers allow you to manage your cookie preferences through their settings. If you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Typically, you can find these settings in your browser's "options" or "preferences" menu. You can also visit www.allaboutcookies.org for comprehensive information on how to manage cookies on a wide variety of browsers. For mobile devices, consult your device manual or settings for instructions on how to manage cookies.

Some internet browsers may transmit "Do Not Track" signals. Because there is no standard for how "Do Not Track" signals should be interpreted, PointsBet currently does not respond to "Do Not Track" signals. We continue to monitor developments around "Do Not Track" technology and may implement a standard once it is established.

PointsBet may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the "effective date" at the top of this Cookie Policy. You are advised to review this Cookie Policy periodically for any changes. Changes to this Cookie Policy are effective when they are posted on this page.

If you have any questions about this Cookie Policy, you can contact us:

• By visiting the "Contact Us" page on our website.
• By sending us an email to the address provided on our website.

Our customer support team is available to assist you with any concerns regarding your privacy and data on PointsBet.